At CleanHeat, we approach every commercial water maintenance job with a focus on keeping your water quality compliant, system improvements and cost savings, ensuring you get the best value and performance in the long-run.

Our highly experienced and qualified water maintenance team is equipped with the skills and accreditation needed to manage your building’s water. Trust CleanHeat to keep you on the right side of water regulations with cost-effective measures. We employ all of our own engineers and comply with all ACoP L8 guidelines and HSE regulations, assuring a high level of quality from all engineers.

We manage everything from installation and ongoing maintenance to waste management in commercial buildings.

With our comprehensive services, we keep your water management systems in top condition, safeguarding health and compliance. Whether you need open/closed water testing or proactive system maintenance, we bring decades of experience to deliver the best results. Our expertise allows us to work efficiently, keeping costs competitive while ensuring optimal water quality.

• Water quality testing: regular assessments for both closed and open water systems, covering heating system water and the water used for drinking and showering, respectively. This comprehensive testing detects contaminants and ensures compliance with safety standards.
• Water treatment solutions: implementation of UV purification, advanced filtration systems, and water softeners to resolve and prevent water quality problems.

Our water system maintenance teams will fix problems before they even arise, saving you time and money.

Our comprehensive maintenance services focus on early detection and resolution, providing peace of mind and extending the lifespan of your systems. By conducting regular inspections and servicing, we help you avoid unexpected problems and reduce long-term costs. The advanced tracking techniques we use allows us to monitor service history and manage maintenance effectively.

• Routine maintenance: regular inspections and servicing to identify and resolve potential issues in your building’s water system before they escalate into something greater.
• Advanced tracking: QR code tagging to provide engineers with detailed service history, allowing them to make better informed decisions about water equipment maintenance.

We understand that your time is valuable, which is why we prioritise clear communication and efficient solutions to resolve your water issues swiftly.

At CleanHeat, we believe in maintaining high standards throughout the entire service process. From the moment we start a job to its completion, our focus is on ensuring quality and customer satisfaction. We have a structured approach that allows us to monitor the effectiveness of our solutions closely and address any issues promptly.

• Transparent communication: from the initial call to job completion, we provide regular updates on job status, lead times for parts, and account statements.
• Proactive client engagement: we review sites with frequent issues or discuss long-term solutions with you to ensure your satisfaction.

Our water system maintenance services don’t end once the job’s complete, we’re just one call away for maintenance and support.

We understand that maintaining high standards throughout the entire service process. We prioritise quality and customer satisfaction throughout every stage of our projects, from beginning to end. Our structured approach that allows us to monitor the effectiveness of our solutions closely and will continue to work to complete the job to our high standards.

• Addressing oversights: we ensure all aspects of our work meet your expectations and resolve any issues efficiently and cost-effectively.
• Anytime callouts: our 24/7 callout service operates year-round, aiming to reach your location within four hours of being notified. Our senior team, based in Central London, is ready to assist when needed.

1. Initial contact and job setup

For current clients, we log the job directly into our system. If you are a new client or registering a new site, we’ll send a ‘New Customer Form’ to gather the necessary information.

2. Job assignment and engineer notification

The job is assigned to a skilled engineer who is then notified and provided with all the relevant job details.

3. On-site service and reporting

The engineer arrives, addresses the issue, and completes the necessary repairs or notes further requirements. A job report is then submitted.

4. Follow-up and communication

We send the job report and invoice to you within 48 hours. If additional work is needed, we’ll follow up as required.