At CleanHeat, we approach every heating project with a focus on energy efficiency and system optimisation, ensuring you get the best value and performance in the long run.

Our highly experienced and qualified commercial heating maintenance team is equipped with the skills and accreditations needed to manage your building’s heating systems, whether oil or gas-fired. Trust CleanHeat to keep you comfortable and compliant with cost-effective measures. We employ all of our own engineers, comply with all industry regulations and use a high-quality BMS (Building Management System) and EMS (Energy Management System) to monitor efficiency, performance and any problems that may arise.

Our services cover everything from new installations to regular maintenance and repair, keeping your heating performance clean and efficient.

With our end-to-end commercial heating solutions, we ensure your systems are in top condition from day one. Whether you need a new boiler installation, routine servicing, proactive system maintenance or a repair, we bring decades of commercial heating experience to deliver the best results. Our expertise allows us to work efficiently on installations, maintenance and repairs, keeping costs competitive while ensuring optimal heating performance.

• New system installations: expert installation of boilers and complete heating systems, tailored to your building’s unique needs.
• Energy-efficient upgrades: implementation of state-of-the-art heating technologies and optimisations to improve efficiency and reduce costs for both new and existing systems.

CleanHeat maintenance teams will fix problems before they even arise, saving you time and money.

Our comprehensive maintenance services focus on early detection and resolution, providing peace of mind and extending the lifespan of your heating systems. By conducting regular inspections and servicing, we help you avoid unexpected problems and reduce long-term costs. We use advanced tracking to monitor service history with our EMS and BMS partners, making maintenance management more efficient.

• Routine maintenance: regular inspections and servicing to identify and resolve potential issues in your building’s heating system before they escalate.
• Advanced tracking: QR code asset tagging to provide clients and engineers with detailed service history, allowing them to make better-informed decisions about various components of your system.

We know that you’ve got other business priorities — so you need your heating issues resolved quickly. That’s where we can help.

At CleanHeat, we believe in maintaining high standards throughout the entire service process. From the moment we start a job to its completion, our focus is on ensuring quality and customer satisfaction. We have a structured approach that allows us to monitor the effectiveness of our solutions closely and address any issues promptly.

• Transparent communication: from the initial call to job completion, we provide regular updates on job status, lead times for parts, and account statements. Automated emails notify you of upcoming attendance, outstanding quotes, and invoices, keeping you informed every step of the way.
• Proactive client engagement: we actively review sites with frequent issues or significant volumes of quotes, discussing long-term solutions with you either in person or via Teams. Our goal is to address problems early and ensure ongoing efficiency and satisfaction.

We stay on-site after the job to ensure our solution works and resolve any issues quickly and cost-effectively.

The CleanHeat team is committed to maintaining high standards throughout the entire service process. Our commitment to quality and customer satisfaction guides us from the start of every project through to its completion. Our structured approach allows us to closely monitor the effectiveness of our commercial heating solutions and address any issues promptly. With a dedication to excellence, we work continuously to meet our high standards and ensure the job is done right.

• Addressing oversights: if an issue arises due to an oversight by our engineer, we’ll return to the site and fix it at no extra charge.
• Anytime callouts: our 24/7 callout service operates year-round, aiming to reach your location within four hours of being notified. Our senior team, based in Central London, is ready to assist when needed.

1. Initial contact and job setup

For current clients, we log the job directly into our system. If you are a new client or registering a new site, we’ll send a ‘New Customer Form’ to gather the necessary information.

2. Job assignment and engineer notification

The job is assigned to a skilled engineer who is then notified and provided with all the relevant job details.

3. On-site service and reporting

The engineer arrives, addresses the issue, and completes the necessary repairs or notes further requirements. A job report is then submitted.

4. Follow-up and communication

We send the job report and invoice to you within 48 hours. If additional work is needed, we’ll follow up as required.